We want you to be happy with your ELVARA purchase. If there is an issue with your order, please contact us so we can help.
Eligibility
Items may be eligible for a return or exchange if they are unused, unworn, and in their original condition and packaging.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, contact us as soon as possible with your order number and clear photos of the item so we can review the issue.
Change of Mind
For hygiene and product-quality reasons, returns or exchanges may not be accepted for jewelry that has been worn or used.
How to Request a Return or Exchange
Email us at:
Please include your order number, reason for the request, and relevant photos where applicable.
Important
Return and exchange requests are subject to review and approval. Items must meet the eligibility requirements above.